The job responsibilities are as follows :

- Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

- Oversee all aspects of quality assurance including establishing metrics, implementing best practices, and developing new tools and processes to ensure quality goals are met.

- Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

- Coordinate test creation with a cross functional team of product owners, architects, and full stack developers

- Develop and execute test cases, scripts, plans and procedures (manual and automated).

- Diagnose defects and track them from discovery to resolution.

- Partner with engineering teams to stay informed of new technologies being introduced and to ensure that system components are designed for testability.

- Respond to all requests from internal and client team members in a timely professional manner.

Desired skills and experience :

- Bachelor's Degree

- 5+ years- experience of Software Testing & Quality Assurance

- Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies

- Familiarity with full software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)

- Understanding of multi-tier web application architecture and deployment

- Understanding of existing QA best practices and methodologies to design, implement and automate processes

- Experience coordinating with external / remote QA resources

- Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases

- Detailed and effective written communication skills for documenting the features tested and bugs found

- Broad experience designing and maintaining automated tests for whitebox and blackbox testing

- Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity

- Hands on experience either developing or testing Salesforce.com technologies

Technology expertise :

- Automated testing technologies such as Selenium

- Front end testing frameworks: Jasmine, Mocha, Cucumber, etc

- Back end testing experience with SQL, Java, Salesforce Apex