System Analys t/ Data Analyst Contract Corp-To-Corp

Infonet Technologies LLC

NA

25th Sep

Lansing, Michigan

Primary Skills : Data Analyst, System analyst.

Secondary Skills : Data Analyst, System analyst.

No. of Positions : 1

Job Description
  • Analyst or similar role in a mid-large size enterprise/corporation in technology solutions service support or solution development and support domain with hands-on roles and proven track record of successful delivery.
  • Excellent hands-on ability to extract data using SQL and other tools like Excel (Pivot Tables, Macros), Tableau, and data analysis skills.
  • Good understanding of application design and delivery process and technology elements such as APIs.
  • Interpret data trends and metrics and create actionable plans based on data.
  • Excellent analytical skills to ensure root causes are identified for issues.
  • Experience with incident management and tools like Service Now, JIRA, GIT
  • 3+ years in a work environment with exposure to service metrics, SLA understanding and reporting, resolving issues within the prescribed time.
  • Can-do attitude with the ability to wear multiple hats in a project team.
  • Understands nuances of organizations and has excellent soft skills to understand the expectations and delivers to those expectations.
  • Excellent Documentation, Written and verbal presentation skills to quickly document concepts, plans, metrics, and trends and overall project lifecycle content.
  • Proficiency for documenting critical events, meetings, and flows for communications and learnings.
  • Ability to commit and deliver, take accountability and empowerment with diligent focus on the process.
Job Description
  • Analyst or similar role in a mid-large size enterprise/corporation in technology solutions service support or solution development and support domain with hands-on roles and proven track record of successful delivery.
  • Excellent hands-on ability to extract data using SQL and other tools like Excel (Pivot Tables, Macros), Tableau, and data analysis skills.
  • Good understanding of application design and delivery process and technology elements such as APIs.
  • Interpret data trends and metrics and create actionable plans based on data.
  • Excellent analytical skills to ensure root causes are identified for issues.
  • Experience with incident management and tools like Service Now, JIRA, GIT
  • 3+ years in a work environment with exposure to service metrics, SLA understanding and reporting, resolving issues within the prescribed time.
  • Can-do attitude with the ability to wear multiple hats in a project team.
  • Understands nuances of organizations and has excellent soft skills to understand the expectations and delivers to those expectations.
  • Excellent Documentation, Written and verbal presentation skills to quickly document concepts, plans, metrics, and trends and overall project lifecycle content.
  • Proficiency for documenting critical events, meetings, and flows for communications and learnings.
  • Ability to commit and deliver, take accountability and empowerment with diligent focus on the process.

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