About Our Team

You have the unique opportunity to be a part of a transformational team that will create new innovative customer experiences through modern practices of design and design thinking methods. The Design Technology team acts as a startup inside AT&T. This highly talented team creates exceptional experiences and desirable products by uncovering the unmet needs of the customer as inspiration. In this high-paced, creative environment, we know that our people will make all the difference in our success. We need energy, curiosity and a relentless interest in creating the best customer experience!

About AT&T

The number one thing you need to know about working at AT&T: Our employees like being here. They come together to reach goals, celebrate wins, and make AT&T a fun place to work.

At AT&T, diversity means promoting an environment of inclusion; one in which each individual is valued and every voice is heard. We recognize all differences - from race, gender, sexual orientation and religion to perspectives, physical and mental abilities, experiences and outlooks. We realize that diversity is more than the right thing to do - it's essential if we want to be successful in the global marketplace.

Responsibilities:

As an Sr Lead User Experience Designer, you will:

• Use your combo of design skills and leadership qualities to design (and redesign) a diverse set of experiences and products for AT&T. Projects may range from customer-facing websites and mobile apps to internal, employee-facing tools.
• Serve as the creative point-of-contact and project lead for UX design projects, collaborating with teammates and internal sponsors to guide the projects activities, strategy, and timeline.
• Use storytelling, UX, and prototypes to compellingly convey the vision, flow, and features of the product you are designing.
• Collaborate with fellow UX designers, researchers, and other internal teams to generate ideas and get feedback on your designs.
• Successfully work with developers, project managers, and other internal teams to get your designs into production.
• Work on several projects simultaneously while meeting tight deadlines.
• Help to lead, organize, and facilitate design workshops with clients and partners as needed.
• Be a mentor for our growing team of junior and senior UX designers.

Required Experience & Characteristics:

• 7+ years of interaction/graphic design experience across a variety of digital media (or equivalent experience).
• Bachelor s degree in Graphic Design, Interaction Design, or an equivalent degree preferred.
• Strong portfolio of design and UX work. A track record of leading substantial design projects.
• Comfortable in a client-facing role.
• Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Sketch, Figma, Adobe Creative Suite, InVision, Principle, Framer, etc. (And have the drive to always learn and experiment with new tools.)
• Knowledge or expertise in one or more of the following is a plus: visual design, machine learning, mobile applications, web applications, messaging interfaces, illustration, video/film production.
• Entrepreneurial Spirit + Collaborative Drive: You re excited to help us build the culture of our new team, comfortable being proactive and taking the lead on projects and eager to work with your teammates to make your designs better.
• Systems Thinker with a Product Mindset: You re great at wrangling complex problems and finding clarity and simplicity. You think strategically about any design challenge and seek to create holistic, compelling products that serve the end user.
• Empathetic + Fun: You re well-versed in user-centered methodologies and design thinking. You design for consumer needs first and foremost. Oh, and you re great fun to work with.
• Leadership + Communication: You have excellent leadership, communication, project management, and organizational skills. You re able to tell compelling stories about your work to partners and team members.

Locations: Our studios are in Austin and Dallas, TX. In our social-distanced world, remote locations are a-ok. Long-term, we d like to build our critical mass in Texas.

Application requirements and instructions: Please submit a resume, cover letter, and portfolio