Job Description
Aetna's mandate is to transform health and wellness by creating products that combine high consumer engagement and a best-in-class experience. The team is responsible for Aetna's digital transformation and all digital products and the development and execution of the digital roadmap. A crucial part of our mission is to build an integrated platform that enables us to deliver products that drive engagement and revolutionize health and wellness. We want you to be part of the team that's building this next-generation platform.Aetna Digital is an energetic, highly collaborative team that operates as a startup within the larger Aetna EnterpriseWe want you to bring your talent and expertise and drive the change in the health care industry.Come Join Aetna Digital!Role OverviewWe are looking for an experienced Principal UX Designer for our Boston, MA, Burlington, MA, Chicago IL, or Denver, CO office. Flexible work from the home schedule and drive to the office to important face-to-face meetings.You'll work alongside talented and passionate teammates from diverse backgrounds. Together, you'll identify customer problems or opportunities, develop the strategic UX vision, and communicate that narrative across the business. You'll lead cross-functional teams through a user-centered design approach, both hands-on and facilitation. This work will culminate in the execution of wireframes, prototypes, and user experiences that validate the strategy, hypotheses, and business/user goals.What You'll Do
• Utilize user-centered design approaches to define the customer problem/opportunity with cross-functional teams
• Develop the UX strategy and vision, and communicate and coordinate UX strategy with cross-functional teams
• Lead design thinking exercises such as design workshops
• Be a leader in visual design best practices and solid UI design
• Develop concepts, wireframes, and prototypes, through facilitation and hands-on work
• Partner with Product Design to ensure a user-centered solution from prototype through product release

Required Qualifications
Background/Experience
• 10+ years' experience crafting user-centered experiences for complex consumer-facing products and business intelligence tools
• Enterprise design experience managing large scale products and multiple stakeholders
• Ability to provide design guidance, mentorship, and collaborate with the UX team
• Identify critical opportunities to improve user experience across the organization and oversee the entire process from inception through delivery
• Ability to identify and collaborate with cross-functional teams, form alliances, and gather requirements on time
• Ability to collaborate with partners and stakeholders to develop and articulate detailed requirements and design complete user experiences that meet these requirements
• A solid grasp of user-centered design, design thinking, planning and conducting user research, rapid prototyping, user testing, and heuristic analysis
• Extensive experience in iOS, Android/Material design, and responsive web design best practices
• Solid understanding of WCAG best practices
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and partners
• Proficiency in Sketch, Figma, InVision, Miro and a willingness to try new tools
• Agile or SAFe experience
• An online portfolio showcasing a wide range of UX/UI workEducation Bachelor's degree, HCI, or related field, or equivalent professional experienceMasters preferred in HCI

Preferred Qualifications
Please review required qualifications above

Education
Bachelor's degree or equivalent experience

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.