Summary

Works under general supervision. Responsible for the support and maintenance of existing applications, implementing information services projects, developing detailed system designs, defining computer program specifications and programs. Participate in business process analysis, and process improvement initiatives. Provides technical leadership to IS associates and the business community with respect to project implementation alternatives, hardware and software alternatives, and information services best practices. Additionally this position provides technology training and education to the business community.

Major Position Responsibilities

1. It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.

2. Employees must possess good interpersonal skills and be compatible with co-workers.

Essential

40% Technical Leadership

Design, develop and implement computer specifications and programs.

• Plans, develops, tests, and documents system applications, applying a thorough knowledge of programming techniques, computer architecture and database management.
• Evaluates user requests/needs for new application functionality by applying strong problem analysis techniques to determine feasibility, cost and time required, compatibility with current system, and computer capabilities.

Assist in the definition of user requirements and in the development of functional specifications. Maintain a thorough knowledge of all development tools and techniques used by the company.

45% Support & Maintenance

Responsible for maintaining assigned systems by applying a thorough operational and functional understanding of the supported systems:

• Resolve and recover any technical problems affecting production systems
• Develop and maintain a thorough knowledge of supported applications and business processes/procedures
• Develop and deliver technical user training
• Recommends system improvements and/or enhancements

Fulfilling ad-hoc information requests through the use of SQL queries and custom programs

15% Strategy

Provide additional business support by:

• Participating in cross-functional teams
• Supplying relevant information and perspectives to Information Services staff members and Team Leaders

Exploring new technologies and industry best practices/trends to continually enhance the company's current and future business applications

Qualifications

Degree:

Bachelor's Degree of Arts or Science in Computer Science, Information Technology, or Business

Specialized Skills

Overview:

Must have comprehensive knowledge of problem analysis and structured analysis, design and programming techniques.

Technical Skills:

Proficiency in the following:

• Designing and developing tables, queries, stored procedures, forms, and reports utilizing: X++, .NET Framework (VB.Net, ASP.Net, C#, LINQ), SSRS, MS Access
• Preparing data and producing specialized spreadsheets from queries utilizing supporting tools such as MS Excel and Power BI
• Structured Query Language (SQL)
• MS SQL Server
• MS Office Suite - Excel Pivot Tables
• Integration tools and techniques; ODBC, XML, Integration Services
• Reporting tools and techniques; Analysis Services, Reporting Services
• Web Development tools and techniques; HTML, JavaScript, JSON, jQuery, AJAX, Web Services, SharePoint
• Electronic Content Management
• Source Control tools and techniques; SVN, MS SourceSafe

Key Business Application Environment:

• Microsoft Dynamics AX 2012R3
• Flintfox TPM
• Data Mason Vantage Point EDI
• Traksys
• Prescient CRP
• Wonderware
• Product Vision
• PowerCenter Consumer Tracking