The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

• 3 + years of technical experience in working with C# and MS SQL Server.
  • Knowledge on NoSQL DB is an added advantage.
  • Having Azure domain experience is a big asset.
  • Knowledge on Big data, No-SQL databases
  • Hands on experience on C#, SQL
  • Hands on experience with, CosmosDB
  • Experience analyzing telemetry and logs
  • Good debugging skills
  • Experience in production support and customer interaction
  • Willingness to learn and adapt • Time of operation: This track will be in 24X7 shift model. Therefore, should be flexible to cover during holidays and weekends to accommodate MS roster.