The ForgeRock Administrator will lead the ongoing development of a one-stop IAM solution for the enterprise using ForgeRock technologies. The successful candidate will have a proven record of improving processes and adoption using ForgeRock. The administrator will work closely with our cross-functional project team focused on driving the end-to-end product lifecycle of the tool. The role with our team is part technical project manager, part developer, part administrator, and part analyst as you will be responsible for the executing on the transition to and day-to-day configuration, support, and improvement of ForgeRock.

Experiences Required for This Role

ForgeRock Administration At least 3 years of experience and use cases with the following:

• Experience in designing, deploying and supporting large scale Identity and Access Management solution for the web
• Thorough knowledge of ForgeRock technology comprising all modules, and a deep understanding of deployment architecture
• HANDS ON experience with SSO and Federation using SAML, OAuth and OIDC; MFA, Risk Based Authentication, Progressive Profiling
• Real production-system based knowledge and experience of DevOps with containers using Docker and Kubernetes (AKS preferred)
• Working experience of administering cloud platforms (Azure is preferred)
• Experience in troubleshooting issues, managing logs, monitoring system components and performance, maintaining cloud artifacts, docker images, file-based configurations
• Use of modern CI/CD tools for delivery and automation
• Good understanding of integration patterns and best practices
• Experience with the following:
  • o Databases: MySQL, PostgreSQL, MS SQL Server, or Oracle
  • o Operating Systems: Windows, Linux (Ubuntu, RHEL/CentOS)
  • o SOAP/REST client: SoapUI, Postman, ARC
  • o Languages/Frameworks: Java, JavaScript, React/Vue

Digital Platforms, Tools and Discipline At least 3 years of experience and use cases with the following:

• Working with large, enterprise-model Salesforce environments
• Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
• Administering regular internal system audits and prepared for upgrades
• Coordinating the evaluation, scope, and completion of new development requests
• Working independently with members of the user community to define and document development requirements
• Using of productivity and analysis tools to manage iterative delivery: JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
• Practical ITIL knowledge and experience