Our government client is looking for an experienced Desktop Support Analyst on a 12+ months renewable contract role in Raleigh, NC.

Position –Windows system administration (ONSITE)

Required / Desired Skills:

• 5 Years of Ability to relay technical information to both technical and nontechnical personnel Required
• 5 Years of Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skills Required
• 3 Years of Must possess excellent script writing ability Required
• 5 Years of Must possess excellent time management skills Required
• 5 Years of Must possess strong customer relations skills Required
• Lift / move 30 lbs Required
• 3 Years of Ability to work in flexible environment based on customer scheduling requirements Required
• Experience in Microsoft – Windows 10 Desktop Operating Systems Highly desired
• Experience in Microsoft - Windows Server Systems and their component roles (AD, DNS, File/Print Services) Highly desired
• Experience in Microsoft - Active Directory (AD) Highly desired
• Experience in Microsoft – Office 365 Account Management Highly desired
• Experience in Microsoft – Visual Studio Code and Powershell experience Highly desired
• Experience in Bomgar Remote Support Highly desired
• Experience in Amazon WorkSpace administration Highly desired
• Experience in McAfee Encryption and Antivirus Software Highly desired
• Experience in Troubleshooting basic application issues such as Office and other third-party software Highly desired
• Expert with Microsoft WSUS, Deployment Toolkit (MDT), Scripting Capability preferred Nice to have

The Agency’s User Support Group is looking for an experienced Support Specialist to maintain MDT server and agency desktop images, migration of desktops to a new Active Directory Domain, setup of WSUS (Windows Server Update Services) and very familiar with all aspects of Amazon WorkSpace creation, manipulation of images and creating new images. Expert in ability to create and manipulate existing Scripts to automate various aspects of desktop support. The primary function of this position will be to manipulate and create scripts and help in setting up the WSUS and keep Amazon Workspace updated and running efficiently.

The Support Specialist / WSUS and Amazon Workspace Technician must possess knowledge of various Microsoft solutions, LAN/WAN administration and overall systems administration. The ideal candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have advanced education; may have deep industry experience.

Description (including, but not limited to):

1. Technical assistance, support, and advice to end users for hardware, software, and systems

2. Hands-on technical and functional assistance to business and technical users

3. Remote technical and functional assistance to business and technical users

About Vector:

Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

www.vectorconsulting.com

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