Job Responsibilities The UX Designer is responsible for working closely with UX team members, business and technical partners to create best-in-class user experiences that exceed business goals and customer expectations. The ideal candidate has strong communication, organization and planning skills, is highly-collaborative, and can take both a creative and analytical approach when problem solving. The candidate will be able to proactively work within and to help guide a team of geographically-distributed contributors with diverse skills, backgrounds and personalities. And, this candidate will have an ability and willingness to diplomatically "stand up for” the VOC, end user and the UX perspective (not be a design "order taker”)

Responsibilities:

• Collaborate with UX, product and digital strategy partners to understand user needs and opportunities
• Create low- to high-fidelity IA and designs throughout the design process, often under tight deadlines – including wireframes, user flows, detailed visual designs, specs, annotations and other documentation to communicate the experience
• Coordinate and lead a UX team of designers, content strategists, usability and accessibility specialists, often concurrently across multiple projects, priorities and working groups
• Effectively lead team calls online and in-person, plan and manage UX requirement and design sessions, lead large UX review and design approval sessions with key stakeholders
• Collaborate with development teams to understand constraints and ensure appropriate implementation
• Manage and balance the design work intake, workflow and timelines to ensure accurate and timely delivery of projects on budget

Experience & skills:

• 5+ years of experience as a User Experience Designer, Visual Designer, or similar design leadership role
• Strong and confident verbal and visual communication, written communication, interpersonal and presentation skills
• Experience running meetings online and ability to "think on one's feet” in front of an audience
• Experience with multi-device design and responsive design
• Experience with Sketch, Adobe Creative Suite, and Invision
• Experience with Agile methodologies; experience with SAFe practices is considered ideal.
• A passion for being the voice of the user and a proven track record building user-centric solutions
• Financial services experience preferred

Experience & Qualifications
• A Bachelor's Degree in Art, Design, Human Factors, Interaction, Graphic or Interface Design.
• Experience designing for the social web, design patterns, rich Internet applications and delivery methodologies.
• A passion for being the voice of the user and a proven track-record building user-centric solutions.
• Experience working with teams in multiple software project methods such as Waterfall SDLC and Agile.
• Online portfolio displaying a firm understanding of user-centered design processes and information architecture principles is a must