Q Analysts LLC

Technical Writer

  • Job Type: Full Time
  • Industry Type: IT Sector
  • Industry Location: Burlingame
  • Experience: NA
  • No. of Positions: 1
  • Primary Skills: technical writing apis artificial intelligence machine learning cloud computing
  • Secondary Skills: python C++ scripting
  • Job Location: Burlingame, California
  • Posted Date: Posted today
Job Description

Are you passionate about work? Do you want to be associated with a company in which the work you do affects the healthcare of millions? Make your contribution and join us on this opportunity!

*Excellent Benefits Available!

Q Analysts is looking for a Technical Writer for a project with one of our clients who is a leader in the Virtual Reality space. Focus will be on supporting technical documentation for an engineering team who manages a could based platform for data collection for AI and ML product development

Job Responsibilities:

Maintain Internal Wiki

  • Create and maintain a Wiki hierarchy which provides a landing page for each team in the org to provide key information about themselves
  • Gather input from teams to document the mission and responsibilities of each team, including
    • What products/features/technologies they develop
    • How their team communicates (workplace groups, PoCs for different topics)
    • What oncalls they are responsible for
    • Who is on the team
  • Document major v-teams and their objectives
  • Work with TPM to publish and maintain an org chart
  • Work with Directors to document and update team goals on a bi-yearly basis
  • Specifically, document on-call run-books working with QA lead, Software engineering etc

Create Onboarding Guide

  • Maintain an onboarding guide for new hires to get started using internal tools and understanding the code base

Technical Documentation

  • Migrate content from older team wikis to merged wiki, including deprecating, merging, and updating content in the process
  • Write documentation and code samples for platform APIs written in C++, Python
  • Manage a request queue to help engineers writing new technical documentation

Data Systems Documentation

  • Document Data Flow diagrams
  • Document Architecture
  • Documents reference designs with code snippets & libraries
  • Develop Case studies for different data systems
  • Develop demo videos showcasing platform, products

Skills:

  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Strong ability to work independently and manage one’s time.
  • Strong mentoring skills necessary to provide support and constructive performance feedback.
  • Strong knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Strong knowledge of media production, communication and dissemination techniques and methods.
  • Ability to read code and prior experience documenting API's

Education/Experience:

Bachelor's degree preferred

About Q Analysts

Join Q Analysts and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and we've partnered with some of the world's best companies to deliver services that exceed expectations. Q Analysts provides industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).

Q Analysts is headquartered in San Jose, CA with a presence throughout the US and internationally. The company has been recognized repeatedly for its industry-leading growth rate and service quality. At Q Analysts, we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefits packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Learn about us here and come join us.

Q Analysts Benefits:

  • We offer excellent benefits to our employees, including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Section 125 Pre - Tax Payment of Insurance Premiums
  • Company Paid Group Life AD&D Premiums
  • Company Paid Employee Assistance Program
  • Company Paid Travel Assistance
  • 401 (K) Plan with Employer Matching
  • Credit Union & Premium Banking Membership

If you are interested, please call me at and click "apply" to submit your resume for this opportunity.

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