We are looking for a Sr. QA Analyst. This is a permanent hire position in Raleigh, North Carolina with our client. In this role as a Sr. QA Analyst you will apply proven analytical and problem-solving skills to validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Remain current on trends in our industry as well as the latest techniques/technologies that help drive effective QA processes to improve the results we deliver to our clients. Passionate about quality software and will contribute both to the definition and the enforcement of quality assurance processes and procedures based on best practice methodology.

Responsibilities as a Sr. QA Analyst:

• Actively participate in enhancing QA processes and procedures for retail/restaurant technologies
• Perform testing of new or modified programs or functionality to verify correctness and performance according to approved, documented user requirements
• Work with users and developers to create test plans, test new systems, and analyze issues related to current systems including database-level investigation
• Assist developers with problem resolution and recommends program improvements
• Work closely with development team, product owners and other team members to determine the scope of testing to ensure maximum test coverage
• Plan and execute tests for new, modified, or existing solutions to ensure that the final product meets high quality standards, is fully functional, and satisfies the end user expectations
• Create and execute well-structured test plans, test cases, and test scripts to ensure overall quality of the product is met
• Identify any potential issues with the product and report the issues effectively to the development team
• Work collaboratively with development team on the issue resolution and recommend program improvements
• Perform regression/smoke tests when necessary, as a final check to ensure that the product is of good quality before delivering to the customer
• Report test results, QA status, and risks to the project team in timely manner before delivery of the product to the customer
• Replicate and analyze issues related to the current system or reported by the customer including database and environment level investigation
• Help set up and maintain internal test environments and test data. Install new versions of the applications under test

Required Skills for Sr. QA Analyst:

• 5+ years of relevant technical QA experience or similar role
• Basic working experience with SQL / Databases, Linux, XML, Scripting (Python)
• Ability to work with various QA/Testing tools and technologies (i.e. Jira, Testlink, SOAP UI, Postman)
• Retail Process Knowledge (Retail Experience) a big plus
• Must have demonstrated ability to develop and execute test cases for complex requirements
• Exceptional analytical, organizational, interpersonal and communication (both oral and written) skills
• Self-motivated, driven, resourceful and able to get things done
• Ability to adapt and learn quickly is a fundamental necessity
• Bachelor’s Degree in Computer Science or Information Technology or equivalent professional experience