About the Team

We're growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn't just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You'll take pride in the work that you do and the "why" behind it all-for the love of pets.

Click here to meet Mike Goodwin, PetSmart's CIO https://vimeo.com/254726837

About the Job

How this role will make an impact:

PetSmart is aggressively accelerating its software capabilities and we are looking for experienced leaders who can drive us forward. The QA Analyst will manage quality and testing efforts across the entire Store Technology Program. They are responsible for assuring that their assigned solutions and services meet PetSmart's standards and customers' expectations for quality.

Your goals and responsibilities will include:

• Plan, design, craft and execute manual tests cases for solutions and services in a complex integrated environment
• Coordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.
• Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression and automation.
• Delegate/Coordinate, manage and work with internal teams to deliver on QA efforts
• Provide constructive feedback throughout the development lifecycle
• Develop new test cases and enhance current test suite as new functionality is built
• Manage the status of defects/enhancements in the issue tracking/change management system as well as manage defects through issue resolution for any vendor provided solutions
• Collect and report data pertaining to bug detection, defect testing results and performance
• Work with development and delivery teams to enhance the testability of their code, and to analyze and resolve defects in a timely matter
• Provide on-site guidance and mentorship to other QA testers
• Partner with IS and Business teams through testing strategy, findings, and continuous improvement

What you'll bring to the table:

• 3-4 years of demonstrated manual QA Testing experience
• Solid understanding of software testing practices and agile development
• Proven analytical skills that helps with working independently under minimal direction
• Positive attitude and thorough work ethic
• Team player with effective oral and written communicator with good interpersonal skills
• Leadership skills to manage multiple priorities and guide other testing efforts
• Experience with Jira/Confluence or similar project management platform
• Understanding of Agile/Scrum frameworks is helpful
• Excellent customer focus and ability to clearly understand requirements and designs, offer recommendations for improvements and ability to ensure solution meets the customer needs
• Passion for delivering quality software solutions, systems and services
• Proven ability to work under tight deadlines and the ability to deal with ambiguity
• Demonstrated problem solving skills

Preferred, but not required:

• Specific experience with Point of Sale platform testing, including Payment integration experience highly preferred
• Experience with Retail, Loyalty, Payment and Marketing solutions
• Experience in testing with web, mobile application and API messaging across multiple devices.
• Experience with Automation test tools, such as TOSCA, Selenium, Jmeteris a plus
• Stress/Performance/Security testing experience is a plus
• Experience managing a QA or software testing team

About the Culture

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• A work-life balance and family events such as movie nights, art events and holiday festivals
• "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers
• "Sit & Stay" Caf serving fresh breakfast and lunch options
• Starbucks cart-productivity at its finest!
• "Lil' Paws" learning center and onsite daycare facility
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• Learn more about #LifeAtPetSmart in the IT space from our team members: https://www.blog.lifeatpetsmart.com/it