Duties and Responsibilities:

• Provides senior level network services, including installing, configuring, and integrating network technologies. Obtains quotes and justifies business need. Identifies stake holders and forms project team. Conducts functional testing and provides recommendations based on the results. Verifies installations meet production acceptance standards.
• Participate in content delivery environment build activities including creation of virtual servers, profiles, encryption policies, and iRules based on customer requirements.
• Configure Global Traffic Manager services and policies
• Provides senior level Tier 3 network services for complex issues elevated from Tier 2 support groups. Identifies failing components.
• Provides senior level network design and debugging services to development teams. Works closely with developers to implement reliable, manageable, and secure solutions that meet Vanguard standards and add value to the clients
• Identifies performance issues, interprets trends (e.g., traces of network traffic), and implements improvements.
• Writes documentation, including policies and procedures. Creates diagrams, including network designs.
• Adds, updates, and closes records in the IT Problem Management and Change Management databases.
• Trains and mentors staff. Conducts formal training sessions, one-on-one sessions, and recommends training vendors. Troubleshoots and resolves complex issues.
• Completes capacity planning activities, including monitoring and tracking capacity metrics. Initiates actions to prevent degradation caused by capacity issues.
• Identifies opportunities to automate manual system tasks.
• Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures.
• Participates in special projects and performs other related duties as assigned.

Education & Experience:

• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Five years' network technician experience.
• Previous experience with F5 global and local load balancing, iRule creation, SSL and persistence profiles
• Working understanding of code and scripting (Python, PowerShell, Rest API)
• Strong written and verbal communication skills, including presentation skills.
• Strong analysis and problem solving skills.
• Strong project leadership skills.

Advanced knowledge of the following network practices and concepts:

Network architecture design, technical standards and deliverables, troubleshooting tools (e.g., log analysis and network traces), software and hardware installation and configuration, network protocols (e.g., TCP/IP, routing protocols, etc).

Advanced knowledge of multiple IT platforms:

Client/server, Microsoft Windows, Routers and switches, Linux.

Advanced knowledge of current versions of the following products: F5 GTM, LTM

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.