Apex Systems, the Nation's 2 nd largest Technical Staffing and Services Firm, has an opening for a User Experience Researcher for an 8 month contract.

*If you are interested in this role, please email your resume and availability for a phone conversation to Bridget Duffy,

About the Role

The Infrastructure Project Manager will be responsible for coordinating and managing infrastructure integration projects as part of the M&A integration. This role reports to the Director, M&A Portfolio and Project Management as a part of the M&A Project Management Office. The Infrastructure Project Manager will ensure standards for quality, timeline, and budget are met and strategic synergies are achieved as a result of infrastructure integrations.

Key Responsibilities

Project Planning

• Develop project plans and timelines to ensure the efficient allocation of resources and completion of infrastructure integrations.
• Create and manage the project plans in collaboration with the M&A Integration team and business stakeholders
• Work with third-party vendor partners, business stakeholders, and other members of the M&A Integration team to ensure the appropriate resources will be available when and where they are needed
• Collaborate and communicate with other project managers and leaders to coordinate cross-project initiatives and activities
• Perform integration closeout activities as they relate to transitioning to steady state

Project Execution

• Ensure the project team follows the processes as outlined in the MAI Playbook governing the entire integration lifecycle
• Conduct full life cycle project process management, including gathering/qualifying requirements to ensure quality is addressed through all phases of each project
• Drive and track progress of internal engineering work streams for designated infrastructure capabilities (e.g. messaging, desktop, network, telephony, hardware procurement, Citrix and application packaging, data and application migration)
• Identify and communicate issues, risks, and/or changes throughout the infrastructure integration process in accordance with PMO governance and methodology
• Manage activities related to transitioning the acquired business to a steady state

Continuous Improvement

• Facilitate continuous improvement of M&A Integration processes and deliverables aligned with performance excellence initiatives and through execution of a post-mortem feedback loop
• Contribute to continuous improvement initiatives to create a better, faster, easier integration experience for each M&A deal

Team Leadership and Management

• Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviors
• Fulfill additional duties as required

Key Success Measurements

• Create and implement infrastructure integration project plans and timelines that are in-line with M&A Integration resources available to ensure minimal variance during project execution
• Ensure acquisitions are integrated into within the expected quality, timeline, and budget
• Meet CSAT expectations for stakeholder satisfaction related to the integration experience
• Eliminate all internal escalations to Executive Management team from seller stakeholders or regional leaders

Qualifications

• Well-grounded in project management and has a solid understanding of how the M&A integration process, specific experience includes:

• 5 years of project management with experience in delivering large scale programs
• Minimum 5-10 years of experience directly supervising resources on project activities
• Minimum 5-10 years of experience planning, managing, and scheduling project activities
• Minimum of 3 years working in a matrix organization, effectively communicating, collaborating, and executing with teams not under direct control
• Bringing new acquisitions into a buyer company, familiar with the M&A process steps
• Delivering multiple (6 or more) complex initiatives concurrently while demonstrating a high level of organization and attention to detail
• Working in insurance, brokerage, and/or financial services industry experience, particularly with highly acquisitive M&A Integration activity
• Consulting experience is a plus

• Understanding of the infrastructure integration process
• Agent of change mentality: actively seeks and recognizes opportunities to change processes or behaviors to create more value through integration process improvements, or technology changes
• Undergraduate degree in business management, engineering, or related discipline
• Project Management Professional (PMP) certification preferred
• Authorized to work in the United States, Canada, and Puerto Rico

Required Competencies

Strategic Orientation

• Understands the business context in which solutions are being developed and designed to ensure alignment with IT strategies
• Has strong business sense and ability to clearly define the solution needs in context of the business environment, demonstrating a bigger picture perspective

Results Orientation

• Optimizes execution and results versus settling for what is simply most practical, cost-effective, or easiest to execute
• Manages and empowers his/her team with time-bound objectives and eliminates barriers in an organized, structured, and diligent manner

Team Leadership

• Shows flexibility in style to bring out the best in people with different backgrounds and working styles, while unifying them in purpose, role clarity, and expectations
• Demonstrates strong leadership skills, signifying a passion for guiding and developing others and challenging his/her team to discover an improved way of delivering value
• Manages with the passion for the mandate and instills that passion within his/her team while also promoting the highest standards of ethics and compliance

Collaboration and Influencing

• Builds trust and confidence needed to deal with sensitive issues and to provide guidance regarding prioritization of business and technology investments that impact security
• Builds meaningful relationships in a large enterprise across functions, levels and geographic borders
• Communicates complex ideas and open to ideas from others
• Uses sound decision-making process and ability to influence through strong interpersonal skills, underlined by superior judgment

About Apex Systems:

• Apex offers a number of resources to our contractors including:
  • Training and Development programs - We have a webinar series with global experts who deliver 3-4 technical and leadership webinars a month around hot topics/technologies such as Agile, DevOps, Angular, Node, React, JavaScript, .NET Core, Java 8/9, Redux, Ansible, Kubernetes, etc. Many of these webinars are worth certification credits for major certifying bodies such as PMI, IIBA, and CompTIA (i.e. PDU, CDU, and CEU credits). We can also provide a technical training license (eligibility required)
  • Benefits - Health, Dental, Vision, 401K, and Employee Stock Purchase Program
  • Strong Support Network - A network of Recruiters, Support Services, and Contractor Care Representatives are here to help our contractors succeed. We have a job portal which has all of our job openings with our 1,200+ clients. We also have off-boarding/end of assignment resources to help you during the transition when you're wrapping up, including a Career Coaching Program and 15+ Career Readiness workshops for job seekers
  • Awards - Apex is a proud recipient of the Best of Staffing awards for both Client Satisfaction and Contractor Satisfaction

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or