Project Coordinator / Remote or Charlotte, NC / Contract

Performs a project coordinator function and is responsible for working with sites to quote and implement mobile ordering digital solutions. Will follow a step-by-step project plan that meets a desired timeline for rollout that includes site plans, estimate quoting, hardware ordering, and assistance with remote installation/testing. Tasked with handling multiple projects at the same time.

Responsibilities:

• Prioritize and self-manage technology implementation projects assigned by the Team Lead
• Ensure product implementation plans are developed and executed within agreed upon timelines
• Assist with creating project estimates, ensure estimates are accurate, complete and that scope changes are documented, communicated and approved in advance of the work being performed
• Participate in calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
• Complete objectives and deliverables to align with company policy, organizational goals, and team strategic direction
• Document system requirements, process flows and desired outputs
• Test and validate software/hardware to ensure desired goals are met. Some basic knowledge in networking.
• Communicate effectively across the organization
• Ensure delivery of the highest quality work with a focus on client satisfaction

Qualifications:

• Outstanding written and verbal communication skills
• Working knowledge of restaurant or retail technology and terminology including mobile ordering/Ecommerce, point of sale systems
• Service oriented collaborative approach to customer and peer relationships
• Energetic self-starter able to work independently in a fast-paced environment
• Highly developed sense of ownership, responsibility and commitment to quality
• Proven ability to manage multiple tasks and shifting deadlines
• Effective organization, planning, problem solving and analytical skills
• Strong communication, presentation and relationship-building skills
• Knowledge in Smartsheets, excel