The Principal Software QA Engineer is our top professional responsible for end-to-end test solutions, from strategy to implementation and ongoing improvements. The role has complete domain accountability including tools, processes, environments, vendor management, and execution of test cycles for ongoing technology development. The Principal will collaborate with peers and senior leadership, influencing the larger organization to develop the next generation of products for Coinstar. This is a dynamic and highly technically position requiring expertise in both manual and automation-assisted testing tools, with the opportunity to work on a wide variety of technologies.

We offer a flexible work environment with work from home options. Our office is located in Bellevue, WA and this position is open to fully remote in WA, OR, ID, MT, UT, NV, NM

Key Responsibilities

• Drive collaboration across all partners to address functionality and performance of testing.
• Responsible for the full lifecycle of test, validating code at the user and business-rule level, debugging problems both manually and with automated tools, including recommendations for improvement.
• Develop test plans that approximate real-world environments to avoid defects or identify them early.
• Manage vendors and enterprise Service Level Agreements (SLAs), keeping partners current on tools and processes, driving improvements, and raising issues to resolution when necessary.
• Responsible for all Quality Assurance documentation, including tool and process guidelines, owning accuracy and organizational awareness.
• Understand customer usage by monitoring field operations feedback and production issues to ensure total coverage by test scenarios and maintain an inventory of appropriate test devices.
• Motivate, coach, and mentor team members on standard methodologies and alignment to policy, including team-level attainment of velocity and productivity goals in project and time tracking tools.
• Participate in company long-range planning sessions, collaborating on technology, to ensure alignment with business goals.
• Remain current with emerging technologies, influencing the future Coinstar landscape.
• Role model Coinstar Competencies, holding self and others accountable.

Education & Experience

• Bachelor’s degree in Computer Science or related technical field.
• 12+ years of software Quality Assurance engineering.
• Testing on various platforms: websites, client-server applications, and backend web services.
• Agile project management tools like Jira and Rally.
• Working with test harnesses, test automation tools, and industry standard CI/CD tools.
• Testing in cloud-based solutions like AWS and Azure.
• Testing embedded systems or consumer electronic devices a big plus.

Knowledge, Skills & Abilities

• Proficiency with a major programming language; C# preferred, C++, Java, Python, Ruby are a plus.
• Familiarity with Bitbucket, Visual Studio, TFS, Test Rails are a plus.
• Familiarity with testing tools such as TestComplete, TestStudio, RationalRobot are a plus.
• Familiarity with infrastructures such as Selenium Webdriver, TestNG, Karate, Cucumber are a plus.

Outstanding analytical and problem-solving skills, troubleshooting complex configuration issues.

High degree of comfort working with fluid requirements and constraints.

We believe that continued good health, financial security and work-life balance are important. We offer a complete, progressive benefits package including an outstanding healthcare plan, 401k match (immediately vested), generous paid time-off, paid parental and adoption leave, corporate matched giving, and more. In addition, we have a casual and flexible work environment with work from home options.

EEO Statement

We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where each individual can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via We believe diversity and inclusion makes us a better, more innovative and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply.

This job description is not intended to be all-inclusive. Other responsibilities may be assigned to meet the ongoing needs of the organization.