Company
Federal Reserve Bank of Boston

The Federal Reserve is developing a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow service. This service will help enable financial institutions provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of a new mission-critical Federal Reserve initiative that will be transformative to the payments landscape in the United States.

A requirement of this position is being fully vaccinated, including eligible boosters, as defined by Centers for Disease Control (CDC) guidelines, or gaining Federal Reserve Bank of Boston approval for an approved accommodation in accordance with Bank policy for individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank

The Lead Salesforce Developer will provide technical leadership and mentor the other team members. The Salesforce Lead role is to work with Architects in order to realize the full capability of the CRM to deliver best in class customer experiences. You'll be responsible for architect, design and development of customizations, extensions, configurations, and integrations.

You'll drive highly visible Salesforce initiatives across the organization including building applications on the Force.com platform and supporting integrations with Salesforce and FedNow. You'll also deliver workflows to deliver shared experiences, in partnership with internal and external stakeholders.

You will work alongside Salesforce Administrators, Architects, Product Owners, and other members of the FedNow Technology Team.

You'll have experience in agile delivery, bringing tools and processes to life to improve and enhance product effectiveness.

What will be expected of you in this role-

• Act as the go-to Salesforce expert - providing Salesforce technical advice, design direction, and leadership to all team members to advance the project.
• Design solutions that leverage Salesforce best practices and guidelines
• Design, build, and configure applications that are highly functional, scalable, and easily maintained.
• Assist in the estimation of work effort, determination of required resources and schedule development.
• Participate in peer code reviews and unit testing.
• Build Salesforce applications using LWC, Apex and Visualforce etc. and leverage the full capabilities of the Salesforce platform to support the company's programs.
• Create/modify existing controllers, controller extensions, triggers etc across all platforms.

• Develop customer-centric applications and products with a highly interactive UI using JavaScript, css , angular.
• Develop custom applications using Salesforce.com and integrating salesforce.com with other systems
• Create and execute test plans, including use cases and test data
• Gather, analyze and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end users

• Perform configuration and customization of the Salesforce.com platform.
• Participate in efforts to develop and execute testing, training and documentation
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the platform
• Help design and follow all standard operating procedures for events, incidents, requests, changes, problems, etc.
• Partner with System-wide Salesforce Centers of Excellence

• Provide technical assistance and troubleshooting for bug fixes, enhancements, etc.
• Act as a point of escalation for Service Desk for advanced issue resolution
• Ensure service level availability of the Force.com platform and integration applications and provide on-call support for break/fix/enhancement activities to resolve application issues
• Implement customer-based solutions and develop products on the Force.com platform using Apex and Visual Force
• Assist with the planning of application changes, development, and installation of upgrades and new releases

• Integrate multiple systems with Salesforce, including internal proprietary and third party applications
• Act as an Agile evangelist inside and outside the FedNow team.

Education and Experience

• Bachelor's Degree in Computer Science, Engineering or related technical field
• 10+ years of Salesforce.com development experience
• Minimum of 5 years of experience with Leading the development teams
• Experience with Salesforce Communities

• Hands on experience in customization, configuration, Apex, Visualforce pages with JavaScript and various other tools
• Experience with CI/CD process for automated deployments using repositories like Github, Giitlab, Flosum along with Salesforce DX
• Hands on experience in implementing Service Cloud, Sales Cloud, Community Cloud
• UI skills like javascript, css is required.
• Excellent troubleshooting skills
• Knowledge of Agile software development processes and best practices
• Hands on experience with Lightning Web Component, Lightning Design System, Process Builder, Workflows, Flows , JavaScript, CSS
• Integration experience using Mulesoft, or other middleware tools
• Knowledge and experience with Salesforce architecture and APIs, Salesforce security configuration, sharing rules and user management.

Additional Consideration will be given:
Hold and maintain SFDC certifications in relevant areas, keeping up with changes in Salesforce and expanding expertise as appropriate to career objectives.

• Preference for candidates who are Salesforce.com certified in the following areas:
• Certified Platform Developer I
  Certified Platform Developer II
  Platform App Builder
• Experience with integration tools like MuleSoft.
• Experience with DocuSign and Id.me

Other Key Skills

• Excellent interpersonal and communication skills
• Experience working and collaborating with multiple teams.
• Experience prioritizing work and meeting time sensitive deadlines, including follow-through while balancing and prioritizing multiple activities and responsibilities.
• Strong attention to detail, and the ability to multi-task and work independently to analyze issues and resolve problems.
• Experience engaging in creative problem solving and taking initiative, while utilizing a solutions-oriented approach and exhibiting flexibility and good judgement in a complex organizational ecosystem
• Knowledge of software development processes and best practices

The Federal Reserve System is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

All applicants must have resided in the United States for at least three (3) years

Full Time / Part Time
Full time

Regular / Temporary
Regular

Job Exempt (Yes / No)
Yes

Job Category

Work Shift
First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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