GDC IT Solutions is currently seeking an IT Support Specialist I in the Harrisburg, PA area.
Provides technical support to the end user community in the use of available Desktop Services products, client/server software, application/system upgrades, web-based solutions, cloud-based systems/platforms, Operation Systems, and ITIL systems. Provides the following support services: assistance in product use, problem resolution, installation of hardware and software, Moves, Adds, Changes (MACs), interface with vendors when necessary. Provide remote or on-site support for desktops, laptops, mobile devices, telephones, printers, Audio/Video, asset management systems, tablet devices, and software applications, as required. Provide first and second level technical support to all areas. Maintain consistent quality and conform to written standards in all manner of work. Ability to learn new skills and technologies as the business needs require. Ability to operate ITIL based processes and workflows.
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.
Why Work for GDC?
Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.