The University of Virginia seeks an IT Support Associate and IT Support Specialist to join our team in the School of Engineering and Applied Science. Providing front-line user support for students, staff, and faculty within the School of Engineering; both positions will play a critical role in helping us continue our mission to make the world a better place by creating and disseminating knowledge and by preparing engineering leaders to solve global challenges. The IT Support roles will serve as the first point of contact to respond to hardware break/fix inquiries, software operation issues, technical troubleshooting, and be tasked with resolving and/or escalating technical dilemmas until resolved.
Duties and Responsibilities Include:
IT Support Specialist additional duties:
IT Support Associate Minimum Requirements (Only one of the following combinations required):
IT Support Specialist Minimum Requirements (Only one of the following combinations required):
IT Associate anticipated hiring range: $60,000 - $65,000 annually depending upon experience.
IT Specialist anticipated hiring range: $73,000 - $78,000 annually depending upon experience.
APPLICATION PROCESS: Please apply through Workday, and search for R0023490. Complete an application online and attach a CV/resume; cover letter is optional. Internal applicants must apply through their UVA Workday profile by searching Find Jobs in the top search bar. This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment.This position will also require an Education Verification. (FSAKA). Questions on the position or application process should be directed to Lauren Jackson, IT Recruiter at
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
The selected candidate will be required to complete a background check at time of offer per University Policy.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.