Desktop Support Analyst – Onsite from Day 1

Location: Philadelphia, PA

Full Time

Client requires candidates to be fully vaccinated for Covid19

Job Responsibilities and Functions:

• Diagnose, resolve, and follow-up on issues relating to various user computing issues
• Provide technical support by phone, remote access, deskside, or site visits as required
• New hire device setup/Imaging
• Experience utilizing ticketing systems
• Ensure tickets are accurately documented and resolved in accordance
• Device inventory management
• Position may require working extended hours or occasional night/weekend as required
• Excellent communication skills both verbal and written
• Ability to multi-task in a fast-paced environment
• Office 365 Productivity Tools
• VPN troubleshooting/connectivity
• Mobile Device Support
• Follow client Compliance standards

Regards,

Sachin