Data Analyst - REMOTE position

Why you want to work at Flexion:

If you're seeking to use your data and research skills on a major healthcare data project as an Outreach Data Analyst to the nation's Medicare system while working remotely, this is the role for you. You'll have the opportunity to collaborate and work on a team of analysts and engineers for Beneficiary Experience Data Analytics Platform (BEDAP). BEDAP is serving as the single data source of customer service truth for Medicare beneficiary data for The Centers for Medicare and Medicaid Services (CMS). This data equips CMS' communication channels to support an improved omnichannel experience across the Medicare program and outbound outreach. BEDAP's data lake is composed of many different data sets, which includes claims, enrollment, entitlement, and plan data.

For this role, we are looking for an exceptional Outreach Data Analyst who will be responsible for developing outreach and marketing strategies for the Strategic Marketing Group (SMG) of the Office of Communications for CMS' Medicare program. You will perform data research and analysis with the Medicare data available in BEDAP using data tools, such as SQL, Python and AWS Redshift.

At Flexion (an agile software company that's been delivering excellence for over 24 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain self-sufficient and self-directed by hiring people who can solve complex problems through collaboration-this means lending a hand and flexing your multi-skilled muscles (research, content, business analysis, information architecture, etc.) as needed. Every member within a cross-functional team is a leader who takes responsibility for the entire team's success, which mirrors the company's overall flat structure.

What the job looks like

As an Outreach Data Analyst, you will be responsible for supporting marketing outreach initiatives for CMS' Medicare program by performing analytical research, technical writing and SQL code writing.

The project work is primarily remote but may require some client on-site work estimated at <10%.

Required Qualifications:

• Ability to analyze, transform, and join data from different data sources to derive data to inform guidance for healthcare consumers.

• Proactively explore longer-range data trends to identify opportunities and drive action.

• Query data as needed to answer key questions and drive strategic recommendations.

• Produce clear and compelling visualizations of data and dashboards to inform key business decisions.

• Perform ad hoc analysis to diagnose key trends of various healthcare datasets (claims, cost, plan) to uncover usable insights and proactively communicate to team, stakeholders, and client.

• Ability to outline the work necessary for analysis of datasets and for different initiatives.

• Openly communicate and work closely with a team of engineers, internal and external stakeholders, and the client.

• Can work in a constantly changing, increment-driven, agile environment.

• Ability to read and write SQL queries (Python programming experience also preferred but not required).

• Ability to work independently in a remote work setting but also be an active and engaged part of the team.

• Holds self and team accountable.

• Comfortable being proactive, communicative and asking questions in interactions with the team, stakeholders, and CMS.

• Willing to learn new approaches and comfortable being challenged, and challenging others.

• 5 years of experience required.

• Bachelor's degree required.

Preferred qualifications:

• Experience in the healthcare industry, Medicare preferred.

• Prior experience leveraging predictive analytics and data modeling in either a direct or a supportive role.

• Experience with developing marketing campaigns.

• Familiar with Agile development.

• Familiar with AWS Technologies used for data processing and querying.

At Flexion, we live by these principles:

• Speak openly and honestly with your colleagues and clients about problems and proposed solutions

• Welcome and handle changing requirements and priorities with little or no warning

• Collaborate online in small groups about 50% of the time

• Encourage simple and minimal solutions that keep options open

• Expect and vocally advocate for quality first

• Learn new practices and techniques as the situation demands

• Ensure the teams develop demonstrable software every week or two

• Do what needs to be done to deliver the product or project without ego or attitude

• Dig deep to find the root causes of problems so we can create the right solutions

• Relentlessly improve yourself, your team, and your processes

The most efficient way to reach our recruiting team is to submit your resume through the URL provided. If you have questions or would like more information about this job posting or if you'd like to know more about Flexion Inc. in general, please contact Sally at .

Equal Employment Opportunity/Affirmative Action Employer

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.