Depository Trust

Corporate Actions Team Lead

  • Job Type: Full Time
  • Industry Type: IT Sector
  • Industry Location: Jersey City
  • Experience: NA
  • No. of Positions: 1
  • Primary Skills: PC
  • Secondary Skills: PC
  • Job Location: Jersey City, New Jersey
  • Posted Date: Posted today
Job Description

About this Opportunity
The Operations Team Leader role provides day-to-day supervision to staff within a defined sector of a broader department and serves as the technical subject-matter-expert for the section. In the supervisory/ leadership role, the Operations Team Leader is accountable for ensuring that operational procedures are followed, that customer service and productivity standards are met, and that fundamental business and interpersonal skills are fostered among the staff. In this role, the incumbent is also responsible for all administrative activities for the section, and for audit, risk management, regulatory, and compliance related duties at the appropriate level.

The Operations Team Leader participates in short and long-term projects related to product, service, system development and enhancement. The Team Lead also serves as the go to person on the most complex operational problems, develops training materials for staff, and works with management to design and monitor business reports.

Due to the global nature of the business it is important the Operations Team Leader works with colleagues globally to ensure the seamless delivery of operations regardless of location. This includes collaboration on day to day completion of work as well as longer term projects and interactions outside of the specific department.
What You'll Do

  • Determines general division of workload, delegates, reviews, monitors, and approves staff outputs.
  • Balances a strong level of subject matter expertise with leadership skills.
  • Coaches staff and performs all aspects of performance management.
  • Keeps up to date with market and industry changes to understand their impact and provide continuous training for staff.
  • Oversees successful execution of processes and procedures to ensure team meets or exceeds their benchmarks and goals.
  • Collects metrics data related to productivity, volume, accuracy, and problem-resolution.
  • Fosters a culture of open communication at all levels.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Sound Like You?

  • Minimum of 4 years of related experience
  • Bachelor's degree preferred with Masters or equivalent experience

Additional Qualifications

  • Proven ability to prioritize, identify operational risks and 'red flags', and to communicate with staff, senior management, and customers.
  • PC skills and general knowledge of mainframe applications.
  • Strong organizational, analytical, coaching, and communication skills
Relevant Job Openings
SAP BPC Consultants