APPLICATION SUPPORT ENGINEER
McLean, VA (on site w/ remote Friday’s)
U.S. Citizenship Required
As an Application Support Engineer, your role is to delight our customers with your enthusiasm and expertise using the CodeHunter platform. Customers will look to you for technical guidance and for advice in addressing their product usage and issue needs. You will also be a voice of the customer into marketing, product, and engineering teams for product feedback and improvements. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Ideally, you have worked in a customer support environment, handled all tiers of support issues, been on-call during weekends, and familiar with Salesforce Service cloud.
Davis Laine, LLC is an equal opportunity employer