Job Title : Lead IT Consultant - Azure and IT Infrastructure

Location : Pune

Basic Qualification : Graduation B.Sc. B.E., B. Tech, M.Sc.

Experience : 8 to 10 years

Main Duties & Responsibilities

• Delivering services and solutions for Client and its customers as part of the IT Infrastructure Team.
• Working directly with customer to support various projects and provide solutions.
• Understand clients pain points and troubleshoot as challenges arise.
• Developing good repo with customers as a part of excellent customer experience.
• Maintain and support multi-site windows environment along with hardware and software configuration.
• Azure Infrastructure build, manage & end to end support.
• Need to manage Azure Compute, Backup, Networking, Azure ASR/DR, Monitoring
• Implement regular checks for the status of servers including hardware and software (OS & etc)
• Management of server migration when requested by the customer per application need.
• Test and certify new versions of windows operating system providing better solution and integration for the application like Hyper-V, VMWare.
• Data backup & restoration Management,
• AV deployment and management.
• MS SQL Database Management and support
• Build & deploy the server infrastructure for Test/UAT & Prod Environment
• Vendor co-ordination like Internet lease line, UPS etc
• Proactively monitoring IT Infrastructure.
• Work on the Ad-Hoc IT tasks/requests/issues as they arrives/reported.

Knowledge and Experience

• Hands on experience of Azure IT Infrastructure environment.
• Hands on experience of installing & configuring Windows servers and should have exposure to Linux servers will be an advantage.
• Experience on Data centre, user identity & access management (AD/AAD) and backup solutions, RAID Configuration, Storage (SAN/NAS), Clustering will be an advantage.
• Experience of On Premise to Cloud migration is an advantage e.g. O365 and Azure.
• Hands on experience in MS SQL database administration & management.
• Hands on experience in O-365 portal & applications (like Emails, MS Teams, SharePoint, etc) administration.
• Hands on experience in managing Antivirus solutions like, Kaspersky, SEP, TM, Adaptive Defence 360 Etc.
• Strong Working knowledge of Virtual Architecture (VMWare, Hyper-V).
• Experience on managing network infrastructure (Firewall, DNS, File Server load balancer etc.) as a primary support.
• Experience in end user computing IT support (like outlook, browser, network connectivity issue) will be an advantage.
• Should be familiar with IT Audits procedures.
• Knowledge of IT Information Security standard practices.

Skills

• Demonstrate good communication skills (Written & Verbal).
• Highly confident while providing IT support to users.
• Detail-oriented and/or meticulous with a keen desire to deliver the highest quality service to customer and setting high standards for excellent customer service.
• Multi-Tasking skills
• Team player working closely with other members of service delivery.
• Good interpersonal skills.
• Adaptive to flexible work environment.
• Self-Motivated